Mobility Server sends emails on restart to devices and then stops
This document (7012957) is provided subject to the disclaimer at the end of this document.
Environment
Situation
Resolution
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Stop the Mobility Services by typing "rcdatasync stop" and press Enter
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Browse to /opt/novell/datasync/syncengine/connectors/groupwise/lib and rename attachments.pyc to attachments.orig
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Browse to /opt/novell/datasync/syncengine/connectors/groupwise/lib and rename gwconnectorlogic.pyc to gwconnectorlogic.orig
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Download and extract attachments.pyc and gwconnectorlogic.pyc from the following link
ftp://ftp.novell.com/outgoing/812350.zip -
Copy the extracted attachments.pyc and gwconnectorlogic.pyc to /opt/novell/datasync/syncengine/connectors/groupwise/lib
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Restart DataSync by typing "rcdatasync start" and press Enter
Cause
Mobility Server tries to download an attachment from the POA, however the speed throughput between the POA and Mobility server is too slow for the chunk size of the attachment causing all the threads to freeze up on that attachment. Applying the fix above reduces the chunk size causing the attachment to reach mobility server in smaller chunks
Additional Information
Disclaimer
This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:7012957
- Creation Date:30-JUL-13
- Modified Date:30-JUL-13
- NovellData SynchronizerGroupWise
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