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Unable to run gwcheck on SLES 11 SP3

This document (7012963) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 11 Service Pack 3
Novell GroupWise

Situation

Unable to run gwcheck on SLES 11 SP3
Launching, loading /opt/novell/groupwise/gwcheck/bin/gwcheck displays one of the following errors:
  • Running a 32-bit JVM is not supported on this platform.
  • Could not find JRE with version 1.5 (or later).
    Please install the JRE or set the JAVA_HOME environment variable.
  • Error: This Java instance does not support a 32-bit JVM.
    Please install the desired version.

Resolution

Please follow the steps below to add the JAVA_HOME path to gwcheck:
  1. Download .tar.gz 32-bit JDK or JRE from Oracle
  2. Extract the download to a directory on the server.
  3. Edit /opt/novell/groupwise/gwcheck/bin/gwcheck
  4. Add the following to the second line:
    JAVA_HOME="/usr/java/jdk1.7.0_25"
    Note: Replace "/usr/java/jdk1.7.0_25" with the full path to the extracted java directory from step 2.
  5. Save and close.

Cause

GWCheck is unable to find the required 32-bit java files for launch.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012963
  • Creation Date:31-JUL-13
  • Modified Date:31-JUL-13
    • NovellGroupWise

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