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Unable to login to WebAdmin (blank page)

This document (7012971) is provided subject to the disclaimer at the end of this document.

Environment

Novell Data Synchronizer Mobility Pack
Virtual Machine

Situation

/var/log/datasync/webadmin/server.log displays the following errors:
  • Browser '10.0.22.165' tried to connect with SSLv2 protocol which is not enabled.
  • URLError: <urlopen error [Errno 111] Connection refused>
  • AttributeError: 'NoneType' object has no attribute 'service'
  • Error: [('SSL routines', 'SSL3_READ_BYTES', 'sslv3 alert bad certificate')]

Resolution

Although the exact cause of this issue is unknown, cases have shown a relation to the VM host. In one case, the VM was migrated to a new host, and that is when the issue began. Moving the VM back to its original host resolved the issue.

Cause

Related to configuration of the VM Host. The request to the Mobility application is modified before it reaches the application.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012971
  • Creation Date:31-JUL-13
  • Modified Date:31-JUL-13
    • NovellData Synchronizer

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