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How to rebuild a user's quickfinder index

This document (7012997) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 2012
Novell GroupWise 8

Situation

How to rebuild a user's quickfinder index
When searching for email, the user is not finding any email.
Slow results returned with Tools | Find in GroupWise Client
No results returned from query or search.

Resolution

Follow the steps in documentation to perform a Structural Rebuild of the User Database.

Rebuild the quickfinder indexes for the user:
  1. Navigate to the POA's HTTP WebConsole (See documentation)
  2. Select the Configuration tab | QuickFinder Indexing
  3. Select Action Options: Update and Compress Indexes
  4. Provide the FID for both beginning and ending for the GroupWise User
    Note: Properties of the user | GroupWise | Account shows the File ID - a unique three character identification sequence
  5. Then select Submit
Note: See Additional Information below for what to expect in the verbose POA logs. The following marks completion:
Compressing QuickFinder index: user157.db
QuickFinder indexing thread finished

Additional Information

The following provides an example of what to expect in the Verbose POA logs:
11:27:09 F36F Updating QuickFinder index: user157.db (0)
11:27:09 F36F Compressing QuickFinder index: user157.db (0)
11:27:11 F36F QuickFinder indexing thread finished
11:27:12 F4F0 Scheduled Event: QuickFinder Indexing  completed schedule
11:27:18 F36F Starting QuickFinder index update
11:27:18 F36F Starting QuickFinder index compression
11:27:18 F36F Performing Disk Space Check for QF Index Job
11:27:18 F36F Scanning Post Office for Orphaned Files
11:27:18 F36F Finished Post Office Scan for Orphaned Files
11:27:18 F36F Processing Pending Work, Library01, Partition 0: dmdd0002.db (0)
11:27:18 F36F End Pending Work, Library01, Partition 0: dmdd0002.db
11:27:18 F36F Processing Pending Work, Library01, Partition 1: dmdd0102.db (0)
11:27:18 F36F End Pending Work, Library01, Partition 1: dmdd0102.db
11:27:18 F36F Processing Pending Work, Library01, Partition 2: dmdd0202.db (0)
11:27:18 F36F End Pending Work, Library01, Partition 2: dmdd0202.db
11:27:18 F36F Processing Pending Work, Library01, Partition 3: dmdd0302.db (0)
11:27:18 F36F End Pending Work, Library01, Partition 3: dmdd0302.db
11:27:18 F36F Processing Pending Work, Library01, Partition 4: dmdd0402.db (0)
11:27:18 F36F End Pending Work, Library01, Partition 4: dmdd0402.db
11:27:18 F36F Processing Pending Work, Library01, Partition 5: dmdd0502.db (0)
11:27:18 F36F End Pending Work, Library01, Partition 5: dmdd0502.db
11:27:18 F36F Processing Pending Work, Library01, Partition 6: dmdd0602.db (0)
11:27:18 F36F End Pending Work, Library01, Partition 6: dmdd0602.db
11:27:18 F36F Processing Pending Work, Library01, Partition 7: dmdd0702.db (0)
11:27:18 F36F End Pending Work, Library01, Partition 7: dmdd0702.db
11:27:18 F36F Processing Pending Work, Library01, Partition 8: dmdd0802.db (0)
11:27:18 F36F End Pending Work, Library01, Partition 8: dmdd0802.db
11:27:18 F36F Processing Pending Work, Library01, Partition 9: dmdd0902.db (0)
11:27:18 F36F End Pending Work, Library01, Partition 9: dmdd0902.db
11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 0: dmdd0001.db (0)
11:27:18 F36F End Pending Work, NOPOA Library, Partition 0: dmdd0001.db
11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 1: dmdd0101.db (0)
11:27:18 F36F End Pending Work, NOPOA Library, Partition 1: dmdd0101.db
11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 2: dmdd0201.db (0)
11:27:18 F36F End Pending Work, NOPOA Library, Partition 2: dmdd0201.db
11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 3: dmdd0301.db (0)
11:27:18 F36F End Pending Work, NOPOA Library, Partition 3: dmdd0301.db
11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 4: dmdd0401.db (0)
11:27:18 F36F End Pending Work, NOPOA Library, Partition 4: dmdd0401.db
11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 5: dmdd0501.db (0)
11:27:18 F36F End Pending Work, NOPOA Library, Partition 5: dmdd0501.db
11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 6: dmdd0601.db (0)
11:27:18 F36F End Pending Work, NOPOA Library, Partition 6: dmdd0601.db
11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 7: dmdd0701.db (0)
11:27:18 F36F End Pending Work, NOPOA Library, Partition 7: dmdd0701.db
11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 8: dmdd0801.db (0)
11:27:18 F36F End Pending Work, NOPOA Library, Partition 8: dmdd0801.db
11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 9: dmdd0901.db (0)
11:27:18 F36F End Pending Work, NOPOA Library, Partition 9: dmdd0901.db
11:27:23 F36F Updating QuickFinder Index, Library01 Partition 0: dmdd0002.db (0)
11:27:23 F36F Indexed 0 Versions, Library01, Partition 0
11:27:23 F36F Updating QuickFinder Index, Library01 Partition 1: dmdd0102.db (0)
11:27:23 F36F Indexed 0 Versions, Library01, Partition 1
11:27:23 F36F Updating QuickFinder Index, Library01 Partition 2: dmdd0202.db (0)
11:27:23 F36F Indexed 0 Versions, Library01, Partition 2
11:27:23 F36F Updating QuickFinder Index, Library01 Partition 3: dmdd0302.db (0)
11:27:23 F36F Indexed 0 Versions, Library01, Partition 3
11:27:23 F36F Updating QuickFinder Index, Library01 Partition 4: dmdd0402.db (0)
11:27:23 F36F Indexed 0 Versions, Library01, Partition 4
11:27:23 F36F Updating QuickFinder Index, Library01 Partition 5: dmdd0502.db (0)
11:27:23 F36F Indexed 0 Versions, Library01, Partition 5
11:27:23 F36F Updating QuickFinder Index, Library01 Partition 6: dmdd0602.db (0)
11:27:23 F36F Indexed 0 Versions, Library01, Partition 6
11:27:23 F36F Updating QuickFinder Index, Library01 Partition 7: dmdd0702.db (0)
11:27:23 F36F Indexed 0 Versions, Library01, Partition 7
11:27:23 F36F Updating QuickFinder Index, Library01 Partition 8: dmdd0802.db (0)
11:27:23 F36F Indexed 0 Versions, Library01, Partition 8
11:27:23 F36F Updating QuickFinder Index, Library01 Partition 9: dmdd0902.db (0)
11:27:23 F36F Indexed 0 Versions, Library01, Partition 9
11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 0: dmdd0002.db (0)
11:27:23 F36F End Index Compress, Library01, Partition 0: dmdd0002.db
11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 1: dmdd0102.db (0)
11:27:23 F36F End Index Compress, Library01, Partition 1: dmdd0102.db
11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 2: dmdd0202.db (0)
11:27:23 F36F End Index Compress, Library01, Partition 2: dmdd0202.db
11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 3: dmdd0302.db (0)
11:27:23 F36F End Index Compress, Library01, Partition 3: dmdd0302.db
11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 4: dmdd0402.db (0)
11:27:23 F36F End Index Compress, Library01, Partition 4: dmdd0402.db
11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 5: dmdd0502.db (0)
11:27:23 F36F End Index Compress, Library01, Partition 5: dmdd0502.db
11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 6: dmdd0602.db (0)
11:27:23 F36F End Index Compress, Library01, Partition 6: dmdd0602.db
11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 7: dmdd0702.db (0)
11:27:23 F36F End Index Compress, Library01, Partition 7: dmdd0702.db
11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 8: dmdd0802.db (0)
11:27:23 F36F End Index Compress, Library01, Partition 8: dmdd0802.db
11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 9: dmdd0902.db (0)
11:27:23 F36F End Index Compress, Library01, Partition 9: dmdd0902.db
11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 0: dmdd0001.db (0)
11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 0
11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 1: dmdd0101.db (0)
11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 1
11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 2: dmdd0201.db (0)
11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 2
11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 3: dmdd0301.db (0)
11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 3
11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 4: dmdd0401.db (0)
11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 4
11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 5: dmdd0501.db (0)
11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 5
11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 6: dmdd0601.db (0)
11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 6
11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 7: dmdd0701.db (0)
11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 7
11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 8: dmdd0801.db (0)
11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 8
11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 9: dmdd0901.db (0)
11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 9
11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 0: dmdd0001.db (0)
11:27:23 F36F End Index Compress, NOPOA Library, Partition 0: dmdd0001.db
11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 1: dmdd0101.db (0)
11:27:23 F36F End Index Compress, NOPOA Library, Partition 1: dmdd0101.db
11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 2: dmdd0201.db (0)
11:27:23 F36F End Index Compress, NOPOA Library, Partition 2: dmdd0201.db
11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 3: dmdd0301.db (0)
11:27:23 F36F End Index Compress, NOPOA Library, Partition 3: dmdd0301.db
11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 4: dmdd0401.db (0)
11:27:23 F36F End Index Compress, NOPOA Library, Partition 4: dmdd0401.db
11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 5: dmdd0501.db (0)
11:27:23 F36F End Index Compress, NOPOA Library, Partition 5: dmdd0501.db
11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 6: dmdd0601.db (0)
11:27:23 F36F End Index Compress, NOPOA Library, Partition 6: dmdd0601.db
11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 7: dmdd0701.db (0)
11:27:23 F36F End Index Compress, NOPOA Library, Partition 7: dmdd0701.db
11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 8: dmdd0801.db (0)
11:27:23 F36F End Index Compress, NOPOA Library, Partition 8: dmdd0801.db
11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 9: dmdd0901.db (0)
11:27:23 F36F End Index Compress, NOPOA Library, Partition 9: dmdd0901.db
11:27:27 F36F Updating QuickFinder index: user157.db (0)
11:27:27 F36F Compressing QuickFinder index: user157.db (0)
11:27:29 F36F QuickFinder indexing thread finished
11:27:29 F4F0 Scheduled Event: QuickFinder Indexing  completed schedule

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012997
  • Creation Date:06-AUG-13
  • Modified Date:05-SEP-13
    • NovellGroupWise

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