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LDAP Authentication fails

This document (7012999) is provided subject to the disclaimer at the end of this document.

Environment

NetIQ Change Guardian 4.0
NetIQ Change Guardian 4.0.1

Situation

User is not able to login to the Policy Editor using LDAP Authentication after installation.
LDAP Authentication fails after custom installation.
LDAP Authentication fails after custom configuration.  

Resolution

LDAP authentication has been removed as a selection from the product upgrade for Change Guardian 4.0.1, however it is still available for new installations.  If the custom option is selected during a new installation the LDAP configuration option will appear and allow configuration.  If this is done the Authentication will not work successfully resulting in errors in the Policy Editor.

Cause

The LDAP Authentication option has an issue in the current version of the product that cannot be bypassed.  The issue will be resolved in a later release of the Change Guardian product. 

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012999
  • Creation Date:06-AUG-13
  • Modified Date:29-OCT-13
    • NovellChange Guardian

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