ZCM FDE 'Additive User Capturing' stops working after updating to 11.2.3a

  • 7013030
  • 09-Aug-2013
  • 04-Mar-2014

Environment

Novell ZENworks Configuration Management 11.2
Novell ZENworks Full Disk Encryption

Situation

After updating devices to 11.2.3a, FDE 'Additive User Capturing' stopped working.

Resolution

This is fixed in version 11.3 - see KB 7014213 "ZENworks Configuration Management 11.3 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7014213

Additional Information

After republishing the FDE policy (without any changes) 'Additive User Capturing' started working for newly registered devices (but it did not get updated devices working).