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Can’t manage authenticators when authenticating by password

This document (7013170) is provided subject to the disclaimer at the end of this document.

Environment

NetIQ Advanced Authentication 4.8

Situation

I can’t manage authenticators when I was authenticated by password.

Resolution

If you are trying to manage authenticators please authenticate by authenticator, not by password. Authenticator management will be denied when you have one or more enrolled authenticators, and you authenticate by password. It has a security reason: passwords are more weak and less secure, than authenticators.

Additional Information

Formerly known as 0037.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013170
  • Creation Date:28-AUG-13
  • Modified Date:28-AUG-13
    • NetIQAccess Manager (NAM)
      SecureLogin

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