Operating system freezes after logon by authenticator

  • Document ID:7013175
  • Creation Date:28-Aug-2013
  • Modified Date:28-Aug-2013
    • Micro Focus Products:
      Access Manager (NAM)
      SecureLogin

Environment

NetIQ Advanced Authentication 4.8

Situation

My OS freezes after logon by authenticator.

Resolution

  1. Try to unplug your authentication device.
  2. Some kind of software (DLP software) can block USB devices, so try to configure them or uninstall them.

Additional Information

Formerly known as 0032.