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User move stalls or fails at administrative level

This document (7013182) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 2012
Novell GroupWise 8


Situation

Move user status stuck at "destination domain updated - DB2A"
The destination domain shows "ADM: Error" [DB2A] Update replica User"
This error may repeat frequently in the destination domain log file.
 
The primary domain and all other domains except for the destination domain shows the user has been moved to the destination domain.
The destination domain shows the user as not having been moved.

Resolution

This error occurs when there is a discrepancy between the primary domain and the destination domain. To fix this error you need to rebuild the secondary domain database of the destination domain. This will get the information in both domains on the same page and allow the move admin messages to complete properly. After the admin message that was causing the error should now process successfully and the move should continue.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013182
  • Creation Date:29-AUG-13
  • Modified Date:29-AUG-13
    • NovellGroupWise

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