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Missing mono files in ZENworks Diagnostic Center (ZDC) Report

This document (7013219) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Asset Management
Novell ZENworks Configuration Management
Novell ZENworks Endpoint Security Management
Novell ZENworks Full Disk Encryption
Novell ZENworks Patch Management

Situation

mono package files show as missing in the ZENworks Diagnostic Center (ZDC) report

Entries like the following are found in the ZDC report:

Missing file:
/opt/novell/zenworks/install/downloads/rpm/novell-zenworks-zcm-mono-2.0.1-1.i586.rpm

Missing file:
/opt/novell/zenworks/install/downloads/rpm/novell-zenworks-zcm-mono-2.0.1-1.x86_64.rpm

Missing file:
/opt/novell/zenworks/share/mono/2.0/lib/mono/2.0/wsdl.exe.mdb

Missing file:
/opt/novell/zenworks/share/mono/2.0/lib/mono/2.0/mscorlib.dll.mdb




NOTE: There are usually many more missing mono files. These are just some of the examples.

Resolution

1. Copy the missing novell-zenworks-zcm-mono-2.0.1-1 rpm files from another primary server
2. Run one of the following commands to install the appropriate package on the primary server:
   32-bit: rpm -Uvh /opt/novell/zenworks/install/downloads/rpm/novell-zenworks-zcm-mono-2.0.1-1.i586.rpm
   64-bit: rpm -Uvh /opt/novell/zenworks/install/downloads/rpm/novell-zenworks-zcm-mono-2.0.1-1.x86_64.rpm

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013219
  • Creation Date:06-SEP-13
  • Modified Date:06-SEP-13
    • NovellZENworks Asset Management
      ZENworks Configuration Management
      ZENworks Endpoint Security Management
      ZENworks Full Disk Encryption
      ZENworks Patch Management

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