iManager Base Content still shows as available after installing iManager 2.7 SP7

Document ID:7013295
Creation Date:13-Sep-2013
Modified Date:16-Dec-2013
- Micro Focus Products:
  iManager

Environment

Novell iManager 2.7 SP7

NetIQ iManager 2.7.7

Microsoft Windows 2012

Situation

iManager was upgraded from iManager server 2.7 SP6 to 2.7 SP7. When the available plug-ins are then listed in the Configuration page of iManager, a 2.7.7 base content plugin still shows available, though it is already installed.

See below:

Resolution

This is a cosmetic issue and easily resolved. iManager27_sp7.npm already contains the base.npm. The installer is incorrectly laying the npm down seperately as well. Simply select the plugin and choose to install it. After a restart of Tomcat the base content plugin should no longer be seen in the available plug-in list.