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PXE boot hangs with VMWARE

This document (7013305) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Configuration Management 11.2 Imaging


PXE Booting a vm virtual device with:
  • VMWARE workstation 10
  • ESX 5.
  • VMWARE workstation 8 or 9 configured with 2 CPUs or 1 CPU with dual cores
hangs at "sending queries to..."


 This is fixed in version 11.3 - see TID 7014213 "ZENworks Configuration Management 11.3 - update information and list of fixes" which can be found at

For ZCM 11.2.4: If it is not possible to upgrade to ZCM 11.3 at this time, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at as "ZCM 11.2.4 Monthly Update 1 - see TID 7014163". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

This is also fixed in the ZCM 11.2.4 Imaging Driver Update for November 2013, which can be downloaded from

This is also fixed in "ZCM 11.2.4 fix for PXE boot hangs with VMWARE - see TID 7013305", which can be downloaded from

For ZCM 11.2.3a: This is fixed in the ZENworks Imaging Update for October 2013, which can be downloaded from

This is also fixed in "ZCM 11.2.3 fix for PXE boot hangs with VMWARE - see TID 7013305" which can be downloaded from

Additional Information

For this specific issue, the hang never times out. If the symptom is similar but hang times out, verify that the proper ports are open on the firewall of the imaging server.


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  • Document ID:7013305
  • Creation Date:17-SEP-13
  • Modified Date:24-MAR-14
    • NovellZENworks Configuration Management

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