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Cannot login to ZCC if eDirectory database is locked on the LDAP source that is first in the list

This document (7013312) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Asset Management 11.2
Novell ZENworks Configuration Management 11.2 ZENworks Control Center - ZCC
Novell ZENworks Endpoint Security Management 11.2
Novell ZENworks Full Disk Encryption 11.2
Novell ZENworks Patch Management 11.2


Cannot login to ZCC - eDirectory LDAP source is locked (e.g., if DSREPAIR is being run)

zcc.log shows
5 Sep 2012 06:40:14 Exception occured com.novell.zenworks.datamodel.exceptions.InternalDataModelException: com.novell.zenworks.datamodel.exceptions.InternalDataModelException: javax.naming.NamingException: [LDAP: error code 80 - NDS error: ds locked (-663)]

the other LDAP sources configured for failover are not being contacted when this exception occurs.


Reported to Engineering


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  • Document ID:7013312
  • Creation Date:18-SEP-13
  • Modified Date:18-SEP-13
    • NovellZENworks Configuration Management

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