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IPP Error: 0x40001 managing iPrint object on iPrint Appliance

This document (7013314) is provided subject to the disclaimer at the end of this document.


iPrint Appliance


After importing a signed certificate thru the MC console into the JVM keystore on the appliance, when logging into iManager and attempting to manage an iPrint object, an error is displayed:

javax.net.ssl.SSLKeyException: RSA premaster secret error
IPP Error: 0x40001


1. Download unrestricted JCE policy files from the IBM website:


In the downloaded archive there are two files :

- US_export_policy.jar
- local_policy.jar

These files needs to be copied to:


Note: Backup the existing files before replacing them

2. Restart mobile services:

rcnovell-iprintmobile restart


The JCE polices shipped with the appliance do not allow certificates with long key size. The unrestricted polices from IBM resolve this problem.


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013314
  • Creation Date:18-SEP-13
  • Modified Date:25-SEP-13
    • NovelliPrint

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