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Inventory scan fails when files are configured in the Exclude or Include lists

This document (7013315) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2 Inventory
Novell ZENworks Asset Management 11.2

Situation

Inventory scan is incomplete

colw32.log shows on the last line
Test #611 threw an unhandlded exception :

Windows application event log shows
   exception code: 0xc0000005
   faulting application: c:\program files\novell\zenworks\bin\colw32.exe
   faulting moddule: c:\windows\sys\wow64\ntdll.dll


Files are configured in the Exclude/Include lists

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013315
  • Creation Date:18-SEP-13
  • Modified Date:18-SEP-13
    • NovellZENworks Asset Management
      ZENworks Configuration Management

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