Inventory scan fails when files are configured in the Exclude or Include lists

  • 7013315
  • 18-Sep-2013
  • 18-Sep-2013

Environment

Novell ZENworks Configuration Management 11.2 Inventory
Novell ZENworks Asset Management 11.2

Situation

Inventory scan is incomplete

colw32.log shows on the last line
Test #611 threw an unhandlded exception :

Windows application event log shows
   exception code: 0xc0000005
   faulting application: c:\program files\novell\zenworks\bin\colw32.exe
   faulting moddule: c:\windows\sys\wow64\ntdll.dll


Files are configured in the Exclude/Include lists

Status

Reported to Engineering