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Error: "Array index out of range: 0" when trying to view certificate info after import into JVM keystore

This document (7013317) is provided subject to the disclaimer at the end of this document.


iPrint Appliance


After importing an eDirectory certificate from a remote OES11SP1 server, using TID 3176104, into the JVM Certificates keystore on the iPrint appliance with no errors, selecting the certificate and using the "View info" button, an error is displayed:

"Array index out of range: 0"


This is a cosmetic error, and does not affect functionality.


Unknown at the moment.

Additional Information

Import of the certificates was successful regardless of the error when trying to view certificate information. To validate that the certificates were properly imported, issue this command on the appliance bash shell:

keytool -list -keystore /usr/lib64/jvm/java-1.7.0-ibm-1.7.0/jre/lib/security/cacerts -alias <alias_name> -storepass changeit

For example:

keytool -list -keystore /usr/lib64/jvm/java-1.7.0-ibm-1.7.0/jre/lib/security/cacerts -alias oes11sp1 -storepass changeit

This will return the information as:

Alias name, Sep 16, 2013, trustedCertEntry, Certificate fingerprint, [sha1]: C1:81:7F:AA:3E:44:ER:FH:T2

Which means that the certificates are properly stored on the JVM keystore

Using this certificate to LDAP sync between appliance and remote OES11SP1 server worked with no issues, regardless the array error.


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  • Document ID:7013317
  • Creation Date:18-SEP-13
  • Modified Date:18-SEP-13
    • NovelliPrint

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