Duplicate ZENworks Agent GUID caused by enabling Microsoft Loopback Adapter
This document (7013331) is provided subject to the disclaimer at the end of this document.
Two or more of these same devices may have duplicate serial numbers
ZENworks device reconciliation is set to reconcile only on MAC address in ZCC > Configuration > Device Managment > Registration > Reconcile Settings
Following is a screenshot of the Reconcile Settings:
a) Navigate to Start > Control Panel > Network and Internet > Network and Sharing Center
b) Click Change adapter settings on the left hand side
c) Type Alt and then click Advanced > Advanced Settings...
d) Under Connections, select the top connection
e) Click the down arrow on the right hand side to move the connection down in the list
f) Click OK
StatusReported to Engineering
This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:7013331
- Creation Date:19-SEP-13
- Modified Date:01-OCT-13
- NovellZENworks Configuration Management
Did this document solve your problem? Provide Feedback