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URL not clickable when shared from Blackberry BB10

This document (7013340) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8
Novell GroupWise 2012
Blackberry 10

Situation

From a BB10 device, a user browses to a message that contains a URL.  Then decides to share a link to another GroupWise user.  The user selects Share from the menu and opt to send an email containing the URL to another GroupWise user.  If the recipient opens the email from a GroupWise 2012 shipping, or earlier, client, the link is not clickable and appears as plain text.  If the recipient opens the email from a 2012 SP1 or later client, the URL works as expected.

Resolution

The solution is to upgrade to the GroupWise 2012 SP1, or later, client. 


Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013340
  • Creation Date:20-SEP-13
  • Modified Date:20-SEP-13
    • NovellGroupWise

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