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eDirectory 8.8 SP8 on Windows: NDSConsole is listing no services though dhost is running

This document (7013344) is provided subject to the disclaimer at the end of this document.

Environment

NetIQ eDirectory 8.8 SP8
NetIQ eDirectory 8.8 SP7

Situation

eDirectory is running fine.  Dhost can be seen to be running in services.msc.  Users can login.  However, when the NDSconsole utility is brought up it shows no services listed for eDirectory's dlms.  The panel is blank. 

Resolution

This can be seen when there there are two IP addresses in use on a workstation but either NCP is not listening on both or one address is not routeable.
 
To work around the issue bring up NDSconsole with the following command:
c:\novell\nds\ndscons.exe /addr=x.x.x.x
Replace x.x.x.x with a good routeable address for the workstation being used.
 
Once the correct address is found and is verified to be working the bad IP address can be permanently excluded by following TID 3095848.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013344
  • Creation Date:20-SEP-13
  • Modified Date:23-SEP-13
    • NetIQeDirectory

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