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Print Manager not created during installation of iPrint Appliance

This document (7013357) is provided subject to the disclaimer at the end of this document.

Environment

iPrint Appliance 1.0

Situation

iPrint Appliance setup does not create the print manager, even though at the end of the installation process a "Success" message is written to the screen. Resolving the problem requires manually creating the print manager.

Resolution

Workaround:

Manually create the Print Manager using iManager. Name the Print Manager "print_manager", ensuring that the object is created in the "iPrintAppliance" container.

A possible problem with this workaround is that printers will be visible in iManager, but not on the Management Console. As a result, administrators will not be able to enable these printers as mobile printers. Therefore, it is recommended that you simply reinstall the iPrint Appliance, taking care to use the same name for the iPrint Appliance host name and the DNS name for the Print Manager.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013357
  • Creation Date:24-SEP-13
  • Modified Date:25-SEP-13
    • NovelliPrint

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