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Error: Program novell-zislnxd tried to access /dev/mem between fd000->10e000.

This document (7013376) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 10
SUSE Linux Enterprise Server 11

Situation

The error "Program novell-zislnxd tried to access /dev/mem between fd000->10e000." appears in  /var/log/message file.

Server will randomly hang or hard-lock

Resolution

Inventory mode must be disabled on any SLES server managed by Zenworks Linux Management.

1) Disable service '/etc/init.d/novell-zislnx'
2) Disable the inventory mode, by editing '/etc/opt/novell/zenworks/preboot/novell-zislnx.conf', and switching MODE from ENABLE to DISABLE.

Cause

The ZLM inventory feature makes a call to hwinfo without sufficient options and attempts to scan portions of memory it should not.

The result is corrupted memory.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013376
  • Creation Date:26-SEP-13
  • Modified Date:26-SEP-13
    • NovellZENworks Linux Management
    • SUSESUSE Linux Enterprise Server

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