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When updating ZENworks agent, the percentage complete seems to fluctuate

This document (7013415) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2 System Update
Novell ZENworks Asset Management 11.2
Novell ZENworks Endpoint Security Management 11.2
Novell ZENworks Full Disk Encryption 11.2
Novell ZENworks Patch Management 11.2

Situation

The "balloon tip" message that displays the percentage complete for the agent during System Update seems to go backwards and forwards - for example it may say

ZENworks update 13%
ZENworks update 50%
ZENworks update 13%
ZENworks update 50%
ZENworks update 13%
ZENworks update 82%
ZENworks update 13%
ZENworks update 88%



Cause

What is happening is that one of the earlier messages is not being cleared, a new message overlays that, and when the new message is cleared, the old message can still be seen. There is no impact on functionality with this issue, the System Update is continuing normally.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013415
  • Creation Date:07-OCT-13
  • Modified Date:07-OCT-13
    • NovellZENworks Asset Management
      ZENworks Configuration Management
      ZENworks Endpoint Security Management
      ZENworks Full Disk Encryption
      ZENworks Patch Management

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