Novell Home

My Favorites

Close

Please to see your favorites.

How to find the Message Database associated with a user

This document (7013421) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 7
Novell GroupWise 8
Novell GroupWise 2012

Situation

How to determine which msgxxx.db file a user belongs to in GroupWise
How to find the Message Database associated with a user's sent item

Resolution

When a user sends an email, all the user's sent mail is stored in one message database. Received mails are stored in multiple message databases but sent items are stored in only one message database. Please follow the steps listed below to see which Message Database is associated with the user's sent items
 
OPTION 1
  1. Launch standalone gwcheck
    • Database Type - Post Office
    • Database Path - Path to the Post Office Directory
    • Object Type - Post Office
    • Action - Mailbox Statistics
    • Select Expire Statistics
    • Select Items older than 1 days and uncheck everything else
    • Select Include "Sent Items" and uncheck everything else
  2. In the Results tab, type the name of the user who should receive the log file if needed
  3. Click Run
  4. The Output should contain something like the following
    Type   From             To               Date           Size            Drn
    ------ ---------------- ---------------- -------------- --------------- ---
    user11a (1li / 30)     48 (    53)      0      8           99328  ( user11a [])
  5. user11a - username
    1li - FID
    30 - Message Database (msg30.db)

OPTION 2
  1. Login as the user using GroupWise Client
  2. Select Sent Items Folder
  3. Right Click on any one Sent Item and click Properties
  4. Change the Style to Advanced Properties if it not already set to Advanced Properties
  5. Check the Message Id: value. It should be something like the following
    Message Id: 5255833F.EEA : 30 : 342
  6. The Middle number between to colons (:) is 30 indicating that the Message Database for this user is msg30.db

Additional Information

Formerly known as TID# 10007457

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013421
  • Creation Date:07-OCT-13
  • Modified Date:09-OCT-13
    • NovellGroupWise

Did this document solve your problem? Provide Feedback