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After restoring Windows 8 image on a UEFI-based device when using the ZENworks partition, the imaging function becomes disabled

This document (7013423) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2 Imaging
Novell ZENworks Configuration Management 11.3 Imaging

Situation

If the ZENworks partition is used on a UEFI system, and a Windows 8 image is restored, after a reboot, Windows 8 boots, and from then onwards, it is not possible to get back to the ZENworks imaging environment at any time.

Resolution

Download the zip file at http://download.novell.com/Download?buildid=-TXyd_ulOak~ and follow the installation instructions in the readme. The vbs file must be run after each time the Windows 8 image is restored.

There will be duplicate entries in the boot table for "Windows Boot Manager", but this can be safely ignored.

Cause

When Windows 8 first boots, it changes the boot table so that it is the boot partition. This bypasses the ZENworks partition, so ZENworks imaging is not possible.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013423
  • Creation Date:08-OCT-13
  • Modified Date:08-OCT-13
    • NovellZENworks Configuration Management

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