Unable to resolve domain name "<iPrintApplianceDomain>" - when printing from mobile device.
This document (7013428) is provided subject to the disclaimer at the end of this document.
Unable to resolve domain name "<iPrintServerDomain>". Do you want to print through email?iOS:Cancel|OK
Failed to submit print job
Unable to resolve "<iPrintServerDomain>". Do you want to print through email?Cancel|OK
Configure the iPrint Appliance to deliver a custom ipp uri to mobile devices. You can apply this configuration to a few printer agents, or to all printer agents.
To apply the custom uri to ALL printer agents:
At a terminal session to the iPrint Appliance, putty or otherwise, type:To apply the custom uri to some printer agents:rcnovell-iprint-mobile stop (hit ENTER)
vi /var/opt/novell/iprintmobile/iprintmobiledb.xml (hit ENTER)
:%s/NonWorkingAddress/WorkingAddress/g (hit ENTER)note: "NonWorkingAddress" and "WorkingAddress" are examples. Do not use them.
- replace NonWorkingAddress with the address which is shown in the error
- replace WorkingAddress with an address which you expect the device to be able to communicate to the Appliance:wq (hit ENTER)
rnovell-iprint-mobile start (hit ENTER)
At a terminal session to the iPrint Appliance, putty or otherwise, type:rcnovell-iprint-mobile stop (hit ENTER)
vi /var/opt/novell/iprintmobile/iprintmobiledb.xml (hit ENTER)hit the INSERT key on your keyboardFind the printer agent you wish to update.The format will be <printer id="WhateverPrinterName">Look for the uri element for that printer.The format will be <uri>ipp://UnusableAddress/ipp/WhateverPrinterName</uri>UnusableAddress will be address which shows in the error returned to the mobile device.Modify as many printers as desired.rcnovell-iprint-mobile start (hit ENTER)
hit the ESC key on your keyboard
:wq (hit ENTER)
In the desktop scenario, the <someaddress> portion of the URL is derived from the PSMHostAddress line of the /etc/opt/novell/iprint/conf/ipsmd.conf.
In the mobile device scenario, the complete URL is derived from the <uri> tag within each printer agent section of /var/opt/novell/iprintmobile/iprintmobiledb.xml.
This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:7013428
- Creation Date:08-OCT-13
- Modified Date:10-MAY-16
Did this document solve your problem? Provide Feedback