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After upgrading to ZCM 11.2.4, fdeVersion.dll still shows as version 11.2.3.337

This document (7013436) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Full Disk Encryption 11.2.4
Novell ZENworks Configuration Management 11.2.4

Situation

Although the upgrade to ZCM 11.2.4 goes through successfully, %ZENWORKS_HOME%\FDE\fdeVersion.dll still shows as version 11.2.3.337, and %ZENWORKS_HOME%\logs\system-update\5011020400fc50000000002013100419\novell-zenworks-fde-api-11.2.4.456.msi.log contains MSI error 1638

Devices which have a fresh install of the ZCM 11.2.4 agent have %ZENWORKS_HOME%\FDE\fdeVersion.dll version 11.2.4.470

Resolution

This can safely be ignored, but may be useful to distinguish between devices that have been upgraded, and those which have had a fresh install of ZCM 11.2.4

Cause

Because the code for FDE has not changed from ZCM 11.2.3a to ZCM 11.2.4, the "upgrade" has no work to do.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013436
  • Creation Date:10-OCT-13
  • Modified Date:15-OCT-13
    • NovellZENworks Configuration Management
      ZENworks Full Disk Encryption

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