How to wipe only the emails, calendars and contacts from the device without wiping the whole device
This document (7013442) is provided subject to the disclaimer at the end of this document.
Create a new user in GroupWise (Example newuser1)
Login to Mobility WebAdmin (https://IPAddressOfMobilityServer:8120)
Search for the user whose emails needs to be deleted from device (Example olduser1)
Click on Edit GroupWise Settings for that user (olduser1)
Change the Application User Name to the new user (newuser1) that was created in step 1
Click Close Window
Click mobility | Monitor
Re-initialize the user (olduser1) whose mails needs to be wiped from the device. When the re-initialize happens, it will sync mails from the New user. Since the new user has no mails, mobility database for the user in question will be empty. Now when the device comes in and authenticates against the user in question, mails will be wiped from the device.
After the above step, the user in question (olduser1) can be deleted from mobility if needed.
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- Document ID:7013442
- Creation Date:11-OCT-13
- Modified Date:10-DEC-13
- NovellGroupWiseGroupWise Mobility Service
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