Environment
Novell ZENworks Configuration Management 11.2.4 System Update
Situation
Upgrading 32-bit device to ZCM 11.2.4
Update seems "stuck" at 38% for a long time (up to 8 minutes)
Checking system-update logs, the hold-up is in novell-zenworks-fde-sec-11.2.4.456.msi and the last entry in the MSI log is Doing action: FSE_MSI_CheckState
Update seems "stuck" at 38% for a long time (up to 8 minutes)
Checking system-update logs, the hold-up is in novell-zenworks-fde-sec-11.2.4.456.msi and the last entry in the MSI log is Doing action: FSE_MSI_CheckState
Resolution
This is expected behaviour on some slower devices, and does not indicate that anything is wrong with the update - do not reboot managed devices to try to "fix" this during an update,
always wait for it to complete, or errors may occur. If the update fails
showing a 1603 error, then as a first resort, re-deploy the update to
that device.