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Error: "Access denied. Caller is not allowed access to a file (8201)."

This document (7013467) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8
Novell GroupWise 2012

Situation

Error occurs when attempting to load the Post Office Agent.
ERROR: "Access denied. Caller is not allowed access to a file (8201)."
The POA will not load
ERROR: 8201 on ngwguard.db

Resolution

  1. Make sure the virus scanner is not scanning the post office directory.
  2. Make sure there are no other applications like backup software locking the post office directory files.




Additional Information

The Guardian database, NGWGUARD.DB, has a Read-only file attribute.  This was caused by a backup utility.  Another possible cause is the File is Open by a virus scan utility, or some other connection.
Formerly known as TID# 10051964

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013467
  • Creation Date:16-OCT-13
  • Modified Date:16-OCT-13
    • NovellGroupWise

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