Environment
Novell GroupWise 8
Novell GroupWise 2012
Novell GroupWise 2012
Situation
Error occurs when attempting to load the Post Office Agent.
ERROR: "Access denied. Caller is not allowed access to a file (8201)."
The POA will not load
ERROR: 8201 on ngwguard.db
ERROR: "Access denied. Caller is not allowed access to a file (8201)."
The POA will not load
ERROR: 8201 on ngwguard.db
Resolution
- Make sure the virus scanner is not scanning the post office directory.
- Make sure there are no other applications like backup software locking the post office directory files.
Additional Information
The Guardian database, NGWGUARD.DB, has a Read-only file attribute. This was caused by a backup utility. Another possible cause is the File is Open by a virus scan utility, or some other connection.
Formerly known as TID# 10051964
Formerly known as TID# 10051964