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Remote control window not scaling to view window.

This document (7014004) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2 Remote Management

Situation

Remote control window not scaling to view window.
Need to use scroll bars during remote control session to see all of end users screen.

Resolution

Under the Connection Options on the remote control window.  On the Connection tab change the Scale by: option to Auto.

Cause

This is working as designed.  By default the setting is not "Auto".
In a future release "Auto" will be default.

Additional Information

http://www.novell.com/documentation/zenworks11/zen11_cm_remote/data/bookinfo.html

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014004
  • Creation Date:25-OCT-13
  • Modified Date:25-OCT-13
    • NovellZENworks Configuration Management

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