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Taking an image (SLES 11 SP3 or RHEL 6) fails with "Unknown Error code : 1"

This document (7014005) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Configuration Management 11.2 Imaging


When taking an image on RHEL6 or SLES 11 SP3, it fails with "Unknown Error code : 1"

Device has LVM partition


For ZCM 11.2.4: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at http://download.novell.com/Download?buildid=Rbs5fYlojj0~ as "ZCM 11.2.4 Monthly Update 1 - see TID 7014163". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

This is also fixed in the ZCM 11.2.4 Imaging Driver Update for November 2013, which can be downloaded from http://download.novell.com/Download?buildid=LNiqXqWzBdA~

For ZCM 11.2.3a: This is fixed in the ZENworks Imaging Update for October 2013, which can be downloaded from http://download.novell.com/Download?buildid=Op8McRXXF3o~


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014005
  • Creation Date:26-OCT-13
  • Modified Date:19-DEC-13
    • NovellZENworks Configuration Management

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