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Imaging fails with HP Pavilion 23 All in One Desktop

This document (7014008) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2 Imaging

Situation

NIC driver will not load when trying to image HP Pavilion 23 All in One Desktop

Resolution

For ZCM 11.2.4: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at http://download.novell.com/Download?buildid=Rbs5fYlojj0~ as "ZCM 11.2.4 Monthly Update 1 - see TID 7014163". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

This is also fixed in the ZCM 11.2.4 Imaging Driver Update for November 2013, which can be downloaded from http://download.novell.com/Download?buildid=LNiqXqWzBdA~

For ZCM 11.2.3a: This is fixed in the ZENworks Imaging Update for October 2013, which can be downloaded from http://download.novell.com/Download?buildid=Op8McRXXF3o~

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014008
  • Creation Date:28-OCT-13
  • Modified Date:19-DEC-13
    • NovellZENworks Configuration Management

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