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ZENworks/Novell client fails when using login slash dot format for domain

This document (7014075) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2

Situation

When using ./user instead of localcomputer/user to login to Windows, ZENworks/Novell client logon fails.

ERROR (from logs):

zenlgn.log
ZENLGN [4A0-57C] [08:32:59:224] g_bDomainMember is TRUE
ZENLGN [4A0-57C] [08:32:59:224] It would appear that we have been called from
the LogonUI process (ZenNotify.dll)
ZENLGN [4A0-57C] [08:32:59:224] CALWIN32LoadDLL called!
ZENLGN [4A0-57C] [08:32:59:224] CLNWIN32LoadDLL called!
ZENLGN [4A0-57C] [08:32:59:224] CLXWIN32LoadDLL called!
ZENLGN [4A0-57C] [08:32:59:224] NETWIN32LoadDLL called!
ZENLGN [4A0-57C] [08:32:59:224] g_bClient32IsInstalled is TRUE
ZENLGN [4A0-57C] [08:32:59:224] Entered  Load resource DLL
ZENLGN [4A0-57C] [08:32:59:224] Language I got from API is: TRK
ZENLGN [4A0-57C] [08:32:59:224] Local domain name = .
ZENLGN [4A0-57C] [08:32:59:224] Failed to get domain controler info ccode: 1212


zennotify.log:

[ZenNotify : 10/28/2013 - 08:32:59] Ought Oh!! We did a successful passive mode login but now we can't find an authenticated identity. [ZenNotify : 10/28/2013 - 08:32:59] GetLoggedOnUserInfo returning 0x00008866

Resolution

The fix for this bug has been released in the following patch:

Novell Client 2 SP3 for Windows (IR6) http://download.novell.com/Download?buildid=hRPJ_OZQsIw~

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014075
  • Creation Date:11-NOV-13
  • Modified Date:26-FEB-14
    • NovellClient
      ZENworks Configuration Management

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