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How do I change the password for the service account for Directory and Resource Administrator?

This document (7014107) is provided subject to the disclaimer at the end of this document.

Environment

NetIQ Directory & Resource Administrator 8.5
NetIQ Directory & Resource Administrator 8.6
NetIQ Directory & Resource Administrator 8.7

Situation

How do I change the password for the service account for Directory and Resource Administrator?

Resolution

To change the password of the DRA service account:
  1. Reset the service account's Password using Active Directory Users & Computers
  2. Launch the 'Services MMC' by clicking Start Programs Administrative Tools Services.
  3. Stop the NetIQ Administration Service, NetIQ DRA Core Service, NetIQ DRA Log Archive, and NetIQ DRA Cache Service (Version DRA 8.7 and up)
  4. One at a time select one of the above services, right-click and select Stop.
  5. After the service has been stopped, right-click and select Properties.
  6. Select the 'Log On' tab and change  password information in the 'Password:' field.
  7. Click Apply.
  8. Select the 'General 'tab and click Start under the 'Service status:' section.
  9. Click OK.
  10. Repeat until the password has been changed for all of the DRA services.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014107
  • Creation Date:13-NOV-13
  • Modified Date:13-NOV-13
    • NovellDirectory and Resource Administrator

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