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404 Roma error adding string with a Single quote to Policy extension attributes

This document (7014117) is provided subject to the disclaimer at the end of this document.


NetIQ Access Manager 3.2
NetIQ Access Manager 3.2 Support Pack 2 applied


The NAM SDK policy APIs used to create a policy extension. After creating the policy, the following was performaed:

- imported policy extension into iManager
- go to the Policy -> Extension and select imported policy
- Under Configuration Parameter, add a string constant mapping
- for the string constant value, add a string with a single quote e.g.

SELECT Payment_Transaction_ID, Market_Indicator, Assigned_QHP_ID, Total_Amount_Owed, Premium_Amount_Total, APTC_Amount, Proposed_Coverage_Date, First_Name, Middle_Name, Last_Name, Suffix_Name, Issuer_Assigned_Consumer_ID, TIN_Identification, Street_Name_1, Street_Name_2, City_Name, State, Zipcode, Email_Address, Subscriber_Identifier, Additional_Information FROM ZX03289.SSO_PAYMENT WHERE Issuer_Assigned_Consumer_ID ='${norConsumerID}'

As soon as the Admin clicks OK, a Roma 404 error is displayed immediately after. This error remains until you restart the Admin Console.


A number of options exist:

- change the app to handle double quotes instead of single quotes
- change the entries in the textbox has to be xml encoded before saving to xml i.e. ' or ' should be used in place of the single quotes. This is the limitation of XML, refer the escape character list at


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014117
  • Creation Date:14-NOV-13
  • Modified Date:14-NOV-13
    • NetIQAccess Manager (NAM)

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