Novell is now a part of Micro Focus

My Favorites


Please to see your favorites.

ZENworks Reporting 5: Unable to create an Ad Hoc View in the Chinese (zh_CN) locale

This document (7014124) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Configuration Management 11.2.4 - ZENworks Reporting 5


Cannot save an Ad Hoc View when using the Chinese (zh_CN) locale


  1. Take a backup of the file on the ZENworks Reporting server.

      • Windows: %ZRS_HOME%\js\apache-tomcat\webapps\jasperserver-pro\WEB-INF\classes\esapi\

      • Linux: /opt/novell/zenworks-reporting/js/apache-tomcat/webapps/jasperserver-pro/WEB-INF/classes/esapi/

  1. Change the property "Validator.AlphaNumPunctuation" to the following regex pattern


  2. Save the file.

  3. Delete the folder called 'Catalina' at the location

      • Windows: %ZRS_HOME%\js\apache-tomcat\work\

      • Linux: /opt/novell/zenworks-reporting/js/apache-tomcat/work/
        to clear the server cache.

  1. Restart ZENworks Reporting server

    To stop, start, or restart the ZENworks Reporting services.

    • For Windows:

      • Click Start > All Programs > ZENworks Reporting 5

      • Go to the Start or Stop > Services folder.

      • Click Stop Service to stop the services or click Start Service to start the services.

    • For Linux:

      Execute the following commands:
      • To Start the Service:/etc/init.d/NovellZENworksReportingServer start

      • To Stop the Service:/etc/init.d/NovellZENworksReportingServer stop

      • To Restart the Service:/etc/init.d/NovellZENworksReportingServer restart


Reported to Engineering


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014124
  • Creation Date:15-NOV-13
  • Modified Date:25-NOV-13
    • NovellZENworks Configuration Management

Did this document solve your problem? Provide Feedback