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ZENworks Mobile Management Version 2.8.1 Update Fails

This document (7014146) is provided subject to the disclaimer at the end of this document.

Environment


Novell ZENworks Mobile Management 2.80

Situation

When attempting to update ZMM to version 2.8.1, the update fails.  Here is a screen shot of what is seen:


When looking in the update_log file, the following is seen:

CDownloadUpdatesDlg: Failed to download updates. Cause: Error downloading update(s):
Could not recognize the ZENworks Mobile Management version number. Please contact Tech Support.

Resolution

Version 2.8.1 of ZENworks Mobile Management was removed due to some problems.  Please wait and update to version 2.8.2 when it is released.

Cause

The update was removed due to some problems within the update.  Because it was removed it will cause problems if the download is attempted.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014146
  • Creation Date:20-NOV-13
  • Modified Date:20-NOV-13
    • NovellZENworks Mobile Management

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