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Authentication Failure for OpenID user in Filr

This document (7014292) is provided subject to the disclaimer at the end of this document.

Environment

Novell Filr 1.0.0
Novell Filr 1.0.1

Situation

An OpenID user receives a document share email from Filr and follows the link to view the file. The attempt to login as an OpenID user fails with an error "Sign In failed, please try again.".

Resolution

Check and make sure that the Filr server's clock is set properly. If the time is off, reset the clock followed by a reboot and try the login again.

Cause

The machines must be within maximum of 60 seconds difference in time, in order for OpenID authentication to work properly. This is to protect system from replay attack.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014292
  • Creation Date:13-DEC-13
  • Modified Date:13-DEC-13
    • NovellFilr

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