Some devices refresh when a mail is sent from the device

  • 7014299
  • 16-Dec-2013
  • 16-Dec-2013

Environment

Novell GroupWise Mobility Service 2.0

Situation

Device refreshes when a mail is sent from the device
Device automatically refreshes when a mail is sent from the device
Device re-syncs when a mail is sent from the device

Resolution

  1. Download and extract sync.pyc from the following link
    ftp://ftp.novell.com/outgoing/855484.zip
  2. Type rcgms stop to stop mobility services
  3. Browse to /opt/novell/datasync/syncengine/connectors/mobility/lib/device and rename sync.pyc to sync.orig
  4. Copy the extracted sync.pyc to the above location
  5. Type rcgms start to start mobility services