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Some HTML messages replied from Blackberry 10 does not have proper plain text format

This document (7014358) is provided subject to the disclaimer at the end of this document.


Novell GroupWise Mobility Service 2.0
Blackberry Z10


Some messages replied from Z10 are garbled in plain text view


  1. Download and extract mobility_util.pyc from
  2. Stop Mobility Services by typing rcgms stop
  3. Browse to /opt/novell/datasync/syncengine/connectors/mobility/lib and rename mobility_util.pyc to mobility_util.old
  4. Copy the extracted mobility_util.pyc to the above location
  5. Start GMS by typing rcgms start and press enter


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  • Document ID:7014358
  • Creation Date:26-DEC-13
  • Modified Date:26-DEC-13
    • NovellGroupWise

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