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Some HTML messages replied from Blackberry 10 does not have proper plain text format

This document (7014358) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise Mobility Service 2.0
Blackberry Z10

Situation

Some messages replied from Z10 are garbled in plain text view

Resolution

  1. Download and extract mobility_util.pyc from
    ftp://ftp.novell.com/outgoing/856747.zip
  2. Stop Mobility Services by typing rcgms stop
  3. Browse to /opt/novell/datasync/syncengine/connectors/mobility/lib and rename mobility_util.pyc to mobility_util.old
  4. Copy the extracted mobility_util.pyc to the above location
  5. Start GMS by typing rcgms start and press enter

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014358
  • Creation Date:26-DEC-13
  • Modified Date:26-DEC-13
    • NovellGroupWise

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