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No Handler registered for action

This document (7014359) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11
Novell ZENworks Patch Management 11

Situation

ZPM has been activated at some point, but has been deactivated or has expired

Any or all of the following messages are seen in the loader-messages.log:
NOTE: Similar corresponding messages can be seen in ZCC.

[DEBUG] [12/26/13 12:00:01 AM] [] [Loader.QueueRunner] [6489] [] [No Handler registered for action ID: 576133, Type: run.patchlink.update] [] []
[DEBUG] [12/26/13 12:01:38 AM] [] [Loader.QueueRunner] [6484] [] [No Handler registered for action ID: 576504, Type: SUBSCRIPTION_DOWNLOAD] [] []
[DEBUG] [12/26/13 12:16:37 AM] [] [Loader.QueueRunner] [6491] [] [No Handler registered for action ID: 576494, Type: t.MandatoryBaselineManager] [] []
[DEBUG] [12/26/13 3:00:01 AM] [] [Loader.QueueRunner] [6488] [] [No Handler registered for action ID: 576206, Type: AuditLogActionHandler] [] []
[DEBUG] [12/26/13 11:16:37 AM] [] [Loader.QueueRunner] [6491] [] [No Handler registered for action ID: 576324, Type: ReportGenerationActionHandler] [] []
[DEBUG] [12/26/13 11:21:39 AM] [] [Loader.QueueRunner] [6491] [] [No Handler registered for action ID: 576326, Type: LICENSE_VERIFICATION] [] []


Resolution

This message is shown in the logs when ZENworks Patch Management has been deactivated or has expired.

Add a valid ZENworks Patch Management license in:
ZCC > Configuration > Product Licensing > ZENworks 11 Patch Management

Cause

This error means that the ZENworks Loader Service module has not been loaded for a particular entry in the ZENworks queue.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014359
  • Creation Date:26-DEC-13
  • Modified Date:26-DEC-13
    • NovellZENworks Configuration Management
      ZENworks Patch Management

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