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Setting Universal Password through iManager is throwing "NMAS LDAP Transport Error "

This document (7014457) is provided subject to the disclaimer at the end of this document.

Environment

iManager 2.7 SP7
eDirectory 8.8 SP8

Situation

Upgraded from 8.8.7.5 to eDirectory 8.8.8.  When setting a user's Universal Password (UP) through iManager the error "NMAS LDAP Transport Error " is returned.  The issue is seen in StandAlone iManager and Workstation versions of iManager.
 
Running "ldapconfig get" shows there are no IP addresses for ldapInterfaces:
ldapInterfaces: ldap://:389,ldaps://:636
 
Note: this affects other operations besides setting a user's Universal Password.  Other tasks affected:
- Groups plugin (865164/893994)
- Radius plugin extending schema (914006)
 

Resolution

Run ldapconfig get ldapInterfaces -a admin.novell  (change the user and context to your environment) to verify that the addresses are not shown for ldapInterfaces.
Change the ldapInterface to reflect the IP address on the server for each ldap port.
 
For example, on an eDirectory server with the address 192.168.0.10 configured for both LDAP standard ports the following command can be used to correctly populate the configuration:
ldapconfig set "ldapInterfaces=ldap://192.168.0.10:389, ldaps://192.168.0.10:636" -a admin.novell

Cause

eDirectory 8.8.8 adds ldapInterfaces of:
ldaps://636
ldap://389
Previously no interface was listed.  The Password Plugin is unable to locate the server when the interface is specified with no IP address

Additional Information

Note: there are two other conditions in which this error can be observed:
- If non-standard LDAP ports are being used on the server
- The option 'Use Secure LDAP for auto-connection' under Configure iManager > Authentication has been unchecked.  By default this is checked.  The screen also warns some plugins may not work if this is unchecked.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014457
  • Creation Date:27-JAN-14
  • Modified Date:11-AUG-15
    • NovellOpen Enterprise Server
    • SUSESUSE Linux Enterprise Server
    • NetIQeDirectory

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