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GroupWise Mobility Services fails to start after upgrading to SLES 11 SP3

This document (7014465) is provided subject to the disclaimer at the end of this document.

Environment

Products:
Novell GroupWise Mobility Service 2.0
SUSE Linux Enterprise Server 11 Service Pack 3 (SLES 11 SP3)
 
Configuration
/var/lib/pgsql/data soft linked to a different folder

Situation

gms engine fails to start after upgrading to SLES 11 SP3 even after following TID 7010339

Resolution

After upgrade to SLES 11 SP3, /var/lib/pgsql/data link gets removed and it creates a new data directory. Please follow the steps listed below to recreate the soft link
  1. Type rcgms stop and press Enter
  2. Type killall -9 python and press Enter
  3. Type rcpostgresql stop and press Enter
  4. Type cd /var/lib/pgsql and press Enter
  5. Type mv data dataold and press Enter
  6. Type ln -s /link/to/data data and press Enter (Change /link/to/data to the correct folder where the data folder was linked to earlier)
  7. Type rcpostgresql start and press Enter
  8. Type rcgms start and press Enter

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014465
  • Creation Date:28-JAN-14
  • Modified Date:28-JAN-14
    • NovellGroupWise
    • SUSESUSE Linux Enterprise Server

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