Autodiscover returns the private hostname of the Server instead of public DNS name

This document (7014482) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise Mobility Service 2.0
SUSE Linux Enterprise Server 11

Situation

Autodiscover not working properly
Autodiscover returns the private hostname of the server instead of the public DNS name

Resolution

Make sure to set the private hostname / DNS name of the server to the same as the public hostname / DNS name.
Please follow the steps in the following TID https://www.novell.com/support/kb/doc.php?id=7014481

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

Document ID:7014482
Creation Date:30-JAN-14
Modified Date:31-JAN-14
- NovellGroupWise

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