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Quick call schedule with Day of Week schedule not working correctly

This document (7014670) is provided subject to the disclaimer at the end of this document.

Environment

Novell Service Desk 7.0.2

Situation

A quick call with schedule Day of Week has been created.

The quick call action is not only carried out at the scheduled time but also once again 30 minutes later.

The quick call is only seen in calender the first configured week day.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014670
  • Creation Date:03-MAR-14
  • Modified Date:05-MAR-14
    • NovellService Desk

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