iPrint delays with HP UPD 5.8 and the ShortInstallName
This document (7014730) is provided subject to the disclaimer at the end of this document.
- Installing iPrint printers
- Accessing the properties of an iPrint printer installed to a workstation
- Listing the printers within an application's print dialog
- Submitting a print job
- Assign a different driver to the iPrint printer.
- Change the ShortInstallName value back to the default value of DEFAULT
- Prepend ipp:// to the existing ShortInstallName
- Upload a different driver to the Driver Store. A different driver could include:
- The 5.7 version of the HP UPD to the Driver Store
- A discrete printer driver (driver specific to the model printer) to the iPrint printer
- A universal driver from a different manufacturer
- Note: the Xerox Global Driver is known to work well with HP printers.
- Assign the "different driver" to the iPrint printers.
- Enable the Auto Driver Update feature for the printers needing to have the driver changed on the workstation.
- See TID 7002435 to learn more about the Auto Driver Update feature
- Open the /var/opt/novell/iprint/htdocs/iprint.ini
- Change the value which follows ShortInstallName to DEFAULT (in all caps).
- Once this change is made the printers must be uninstalled and reinstalled to the workstations for the change to take effect. This can be accomplished by:
Similar steps to "Change the ShortInstallName value back to the default value of DEFAULT", but instead of changing the value to DEFAULT, prepend ipp:// to whatever Short Name you have defined. For example, if mycompany is the ShortInstallName value, change it to ipp://mycompany
As with workaround 2, the printer must be uninstalled and reinstalled for the change to take effect.
The HP UPD version 5.8 assumes the ShortInstallName must be resolved on the network. The delay is increased when additional name resolution protocols are registered to the Microsoft TCP/IP stack. Each name resolution protocol has a timeout which must expire before moving on. The Novell Client for Windows installs the SLP and NDS resolution protocols. Therefore, the delays are significantly increased when the Novell Client for Windows is installed to the workstation.
StatusReported to Engineering
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- Document ID:7014730
- Creation Date:12-MAR-14
- Modified Date:08-APR-14
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