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iManager error after adding BCC load / unload scripts

This document (7014844) is provided subject to the disclaimer at the end of this document.

Environment

Novell Business Continuity Clustering
Novell Cluster Services
Novell Open Enterprise Server 11 (OES 11) Linux Support Pack 1

Situation

iManager error after applying the BCC load / unload scripts.  You can no longer manage the cluster 
resource in iManager after adding the scripts.  
Error:  An error occurred while managing the clustering software. Reason:
java.lang.NullPointerException. Click the "More Info" button below for the full
stack trace.

More info shows this:  
java.lang.NullPointerException
    at com.novell.ncs.managelib.NCSBuildManageCmd.XMLCheckTagAndResult(Unknown Source)
    at com.novell.ncs.managelib.NCSBuildManageCmd.XMLWriteThenRead(Unknown Source)
    at com.novell.ncs.managelib.BCCBuildXMLCmd.getBCCResourceInfo(Unknown Source)
    at com.novell.ncs.gadgets.NCSMgmt.BCCCfgMgmt.getBCCResourceInformation(Unknown Source)
    at com.novell.ncs.gadgets.NCSMgmt.BCCCfgMgmt.getBCCResourceInformation(Unknown Source)
    at com.novell.ncs.gadgets.NCSMgmt.NCSObjectProperties.setupBccPage(Unknown Source)
    at com.novell.ncs.gadgets.NCSMgmt.NCSObjectProperties.buildResourcePage(Unknown Source)
    at com.novell.ncs.gadgets.NCSMgmt.NCSObjectProperties.buildPage(Unknown Source)
    at com.novell.ncs.gadgets.NCSMgmt.NCSCfgMgmt.buildResourcePropertiesPage(Unknown Source)
    at com.novell.ncs.gadgets.NCSMgmt.NCSMainMgmt.execute(Unknown Source)
    at com.novell.emframe.dev.Task.execute(Task.java:505)
    at com.novell.nps.gadgetManager.BaseGadgetInstance.processRequest(BaseGadgetInstance.java:858)

Resolution

You can manually delete the following attributes on the cluster resource object. 
NCS:BCC Load Settings  (BCC load script attribute)
NCS:BCC Unload Settings (BCC unload script attribute)

Update was made in the SLES sblim-sfcb package which has a buffer related fix which seems to have resolved the issue.  Fixed version: sblim-sfcb-1.3.11-0.23.2 (SLES11SP2)

Once the fix has been applied and attributes deleted, you can try add the BCC load / unload scripts again through iManager.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014844
  • Creation Date:03-APR-14
  • Modified Date:03-APR-14
    • NovellBusiness Continuity Clustering
      Cluster Services

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