Novell Home

My Favorites

Close

Please to see your favorites.

No prompt for RSA SecurID Token authentication

This document (7014885) is provided subject to the disclaimer at the end of this document.

Environment

Novell Client 2 SP3 for Windows (IR6)
RSA SecurID

Situation

Two-factor authentication is required.

Without Novell Client installed, RSA SecurID token authentication is working normally.

After installing the Novell Client, the Novell Client login screen appears, and the user is never prompted for their RSA SecurID token.

Resolution

Enable the Novell Client "passive login" configuration. This is accomplished by navigating to: System Tray > Red N > Novell Client Properties > Advanced Login tab

and configuring the following two settings:

1. Novell Logon = Off
2. Login with Non-Novell Credential Provider = On

The corresponding registry entries for the two settings are:

Novell Logon
[HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Authentication\NCCredProvider]
REG_DWORD "Enabled" = 0

Login with Non-Novell Credential Provider
[HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Network Provider\Initial Login]
REG_SZ "Login With Non-Novell Credential Provider" = YES

Cause

The RSA Authentication Agent is designed to only  recognize and interact with the Microsoft credential provider. When the Novell credential provider is installed as part of the Novell Client, the RSA Authentication Agent becomes inactive. Enabling the "passive mode" or "non-Novell credential provider" configuration causes the Microsoft credential provider to be the active credential provider such that the RSA Authentication Agent again becomes active. The Novell credential provider is also loaded, and once the user has completed the RSA token authentication, continues with the eDirectory authentication, login script execution, etc. as it would normally do were it the "main" credential provider.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014885
  • Creation Date:09-APR-14
  • Modified Date:09-APR-14
    • NovellClient

Did this document solve your problem? Provide Feedback