iManager login fails: Unable to create AdminNamespace. java.lang.NoClassDefFoundError

Document ID:7014982
Creation Date:30-Apr-2014
Modified Date:30-Apr-2014
- Micro Focus Products:
  eDirectory
  iManager
  Open Enterprise Server

Environment

NetIQ iManager

iManager 2.7.7

iManager 2.7.6

RedHat 6.5

Situation

When logging into iManager the following JAVA error is returned:

Unable to create AdminNamespace. java.lang.NoClassDefFoundError: Could not initialize class com.novell.admin.ns.nds.jclient.NDSNamespaceImpl

Resolution

Install the 32-bit versions of the RHEL libraries.

As iManager Documentation states:

While installing iManager on a Redhat 64-bit version, ensure that the 32-bit versions of the RHEL libraries are also installed.

RHEL

compat‐libstdc++‐33 (RHEL 5)
compat-libstdc++-33-*.el6.i686.rpm (RHEL 6 32-bit)
compat-libstdc++-33-*.el6.i686.rpm (RHEL 6 64-bit)
compat-libstdc++-33-*.el6.x86_64.rpm (RHEL 6 64-bit)
libstdc++-4.4.*.el6.i686.rpm (RHEL 6 64-bit)
libstdc++-4.4.*.el6.x86_64.rpm (RHEL 6 64-bit for GUI installation mode)
glibc-2.12-*.el6.i686 (RHEL 6 64-bit)
libXau-*.el6.i686.rpm (RHEL 6 64-bit)
libxcb-*.el6.i686.rpm (RHEL 6 64-bit))
libX11-*.el6.i686.rpm (RHEL 6 64-bit)
libXext-*.el6.i686.rpm (RHEL 6 64-bit)
libXi-*.el6.i686.rpm (RHEL 6 64-bit)
libXtst-*.el6.i686.rpm (RHEL 6 64-bit)
libstdc++-*.el6.i686.rpm (RHEL 6 64-bit)
libgcc-*.el6.i686.rpm (RHEL 6 64-bit)
libXrender-0.9.5-1.el6.i686.rpm (RHEL 6 64-bit)

Cause

The 32-bit versions of the RHEL libraries are missing.

Additional Information

iManager log contains:

Apr 24, 2014 9:45:08 AM org.apache.catalina.startup.Catalina start

INFO: Server startup in 44414 ms

java.net.SocketException: Connection reset

at java.net.SocketInputStream.read(SocketInputStream.java:189)

at java.net.SocketInputStream.read(SocketInputStream.java:121)

at java.io.BufferedInputStream.fill(BufferedInputStream.java:235)

at java.io.BufferedInputStream.read1(BufferedInputStream.java:275)

at java.io.BufferedInputStream.read(BufferedInputStream.java:334)

at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:633)

at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:579)

at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:604)

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1322)

at com.novell.emframe.fw.FwUtils.getiManInputStreamBasedOnProxy(FwUtils.java:3392)

at com.novell.emframe.fw.util.ModuleGet.downloadModuleDescriptorDocument(ModuleGet.java:823)

at com.novell.emframe.fw.util.ModuleGet.access$000(ModuleGet.java:53)

at com.novell.emframe.fw.util.ModuleGet$AsyncModuleDescriptorDownloader.run(ModuleGet.java:801)

at java.lang.Thread.run(Thread.java:724)

input to ShellCommand: rpm -q novell-oes-install

Apr 24, 2014 10:29:52 AM org.apache.jasper.compiler.TldLocationsCache tldScanJar

INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.

java.lang.UnsatisfiedLinkError: /var/opt/novell/iManager/nps/WEB-INF/bin/linux/libJClient.so.1.0.0: libstdc++.so.6: cannot open shared object file: No such file or directory

NDSNamespaceImpl....235 java.lang.Exception: Unable to initialize JClient: java.lang.UnsatisfiedLinkError: /var/opt/novell/iManager/nps/WEB-INF/bin/linux/libJClient.so.1.0.0: libstdc++.so.6: cannot open shared object file: No such file or directory

NDSNamespaceImpl....236 This could be because of NICI or native library issues

DirAuthenticator...1787 Unable to create AdminNamespace.

java.lang.NoClassDefFoundError: Could not initialize class novell.jclient.JClient

DirAuthenticator...1191 Unable to create AdminNamespace.